TERMS OF SERVICE

Effective Date: July 2026

Welcome to Rustic Daisy.

These Terms of Service (“Terms”) govern your access to and use of the Rustic Daisy website, including all content, products, digital downloads, services, consultations, online shop, blog, newsletters, and communications.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of this website immediately.

 

  1. ABOUT RUSTIC DAISY

Rustic Daisy provides information, education, products and services including, but not limited to:

  • Home Transition services
  • Downsizing assistance
  • Estate clearing support
  • Decluttering guidance
  • Home organisation services
  • Gardening resources
  • Lifestyle articles
  • Emotional wellbeing content
  • Handmade jewellery
  • Memorial jewellery
  • Digital downloads
  • Printable products
  • Online courses
  • Educational materials
  • Blog articles
  • Resource libraries

All information is provided in good faith for educational and informational purposes.

 

  1. ELIGIBILITY

By using this website, you confirm that:

  • You are at least 18 years old or have the permission of a parent or legal guardian.
  • You have the legal capacity to enter into this agreement.
  • You will use this website lawfully.

 

  1. ACCEPTABLE USE

You agree not to:

  • Break any applicable laws.
  • Upload malicious software or viruses.
  • Attempt to gain unauthorised access to our systems.
  • Copy, scrape or reproduce website content without permission.
  • Harass, abuse or threaten other users.
  • Interfere with the operation or security of the website.
  • Use the website for fraudulent or unlawful purposes.

Rustic Daisy reserves the right to suspend or terminate access for any misuse.

 

  1. INTELLECTUAL PROPERTY

Unless otherwise stated, all website content is the property of Rustic Daisy and is protected by copyright and other intellectual property laws.

This includes:

  • Logos
  • Branding
  • Blog posts
  • Photographs
  • Graphics
  • Digital products
  • Printables
  • Courses
  • Videos
  • PDFs
  • Product descriptions
  • Downloads
  • Website design

You may not reproduce, copy, distribute, modify, publish or sell any content without prior written permission.

 

  1. DIGITAL PRODUCTS

All digital products are licensed for personal use only unless expressly stated otherwise.

You may not:

  • Share downloads
  • Resell products
  • Upload products to other websites
  • Distribute files
  • Claim them as your own
  • Modify them for resale

Because digital products are delivered instantly, all digital sales are final except where required by applicable consumer law.

 

  1. HOME TRANSITION SERVICES

Rustic Daisy offers practical assistance with home transitions, including downsizing, organising, decluttering, packing, estate clearing support and related services.

Clients remain solely responsible for decisions regarding:

  • Property
  • Valuables
  • Donations
  • Disposal of belongings
  • Estate matters
  • Financial matters
  • Family agreements

Rustic Daisy is not responsible for disputes between family members, ownership disagreements or legal matters relating to estates or property.

 

  1. JEWELLERY

Each handmade piece is individually crafted.

Natural variations in colour, texture and finish are part of the handmade process and are not considered defects.

Customers are responsible for checking product descriptions before purchasing.

Rustic Daisy cannot guarantee that jewellery will be suitable for individuals with allergies or sensitivities to specific materials.

 

  1. BOOKINGS AND CONSULTATIONS

Consultation dates and service appointments are subject to availability.

Clients are responsible for providing accurate information when booking.

Failure to attend scheduled appointments without reasonable notice may result in cancellation fees where applicable.

 

  1. PRICING

All prices displayed on the website may change without prior notice.

Rustic Daisy reserves the right to:

  • Correct pricing errors
  • Modify product pricing
  • Withdraw products
  • Discontinue services

Published pricing does not create a binding obligation until an order has been accepted.

 

  1. PAYMENTS

Payment must be received before products or services are provided unless otherwise agreed.

Payments are processed through secure third-party payment providers.

Rustic Daisy does not store complete payment card information.

 

  1. SHIPPING

Delivery estimates are provided for convenience only.

Rustic Daisy is not responsible for delays caused by:

  • Couriers
  • Customs
  • Weather
  • Postal services
  • Force majeure events

Risk in physical goods generally transfers to the customer upon delivery, subject to applicable consumer protection laws.

 

  1. REFUNDS

Digital products are generally non-refundable once access or download has been provided, unless required by law.

Refunds for physical products or services will be handled in accordance with any published Refund Policy and applicable consumer protection legislation.

 

  1. THIRD-PARTY LINKS

This website may contain links to third-party websites.

Rustic Daisy does not control or endorse third-party websites and is not responsible for their:

  • Content
  • Privacy practices
  • Products
  • Services

You access third-party websites at your own risk.

 

  1. AFFILIATE DISCLOSURE

Some pages may contain affiliate links.

If you purchase through these links, Rustic Daisy may earn a commission at no additional cost to you.

We only recommend products and services we believe may be valuable to our audience.

 

  1. DISCLAIMER OF WARRANTIES

This website and all content, products and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Rustic Daisy makes no warranties regarding:

  • Accuracy
  • Reliability
  • Availability
  • Completeness
  • Suitability
  • Fitness for a particular purpose

We do not guarantee uninterrupted or error-free operation of the website.

 

  1. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Rustic Daisy, its owner, employees, contractors and affiliates shall not be liable for any indirect, incidental, consequential or special damages arising from your use of the website, products or services.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

 

  1. INDEMNITY

You agree to indemnify and hold harmless Rustic Daisy from claims, losses, liabilities, costs and expenses arising from:

  • Your breach of these Terms
  • Your misuse of the website
  • Your violation of any law
  • Your infringement of another person’s rights

 

  1. TERMINATION

Rustic Daisy may suspend or terminate access to the website or services at any time, without prior notice, where these Terms have been breached or where necessary to protect the business or other users.

 

  1. PRIVACY

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect personal information.

 

  1. CHANGES TO THESE TERMS

Rustic Daisy reserves the right to update or amend these Terms at any time.

The latest version will always be published on this website.

Continued use of the website after changes have been published constitutes acceptance of the updated Terms.

 

  1. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts of South Africa, unless applicable law provides otherwise.

 

  1. CONTACT US

If you have any questions regarding these Terms of Service, please contact:

Rustic Daisy

Email: sharon@the-rustic-daisy.com

Website: www.the-rustic-daisy.com

Thank you for visiting Rustic Daisy. We appreciate your trust and look forward to serving you with compassion, care and professionalism.